Our Story
PHILOSOPHY
Three little words...Engineered for reality.
When you’re traveling, they can mean the difference between fast or frantic, relaxed or riled. You see, at Briggs & Riley we do what many consider unthinkable these days. We listen. To customers, to retail partners, to our team of repair experts. Then we design our bags around real-world needs and wants. A handle mounted on the outside of a bag to create more room and flat packing. A pocket to hold toiletries or safeguard your passport. An expansion system that adds capacity then compresses your belongings securely in place. In fact, we have multiple patents designed to make travel, well, easier. It’s innovative thinking like this—never for innovation’s sake—that sets Briggs & Riley apart. Now combine all that with the only unconditional lifetime guarantee in the business. It’s no wonder our customers are nothing short of fanatical about our bags.
History
A little bit about us...
Briggs & Riley's parent company is U.S. Luggage LLC. For nearly a century, US Luggage has been bringing innovation to the travel category, including the first wheeled luggage introduced in 1970. Under the leadership of CEO Richard Krulik, Briggs & Riley has become recognized as one of the leading manufacturers in the specialty luggage category, entering the global marketplace in 2006 and now selling in more than 27 countries worldwide.
Common sense is a Briggs & Riley mantra, with innovation, thoughtful engineering and performance as cornerstones. This is high quality luggage designed around real world needs with every piece created to make traveling easier and more efficient.
Our impact on the industry and insight into consumers’ needs goes far beyond design. When founded in 1993, Briggs & Riley revolutionized the travel industry by offering many firsts such as a no questions asked “Simple as That®” lifetime warranty, that even covers damage caused by an airline. This guarantee, like no other in the industry, is a reflection of our commitment to building lifelong relationships with customers and covers every bag that we have ever made, from 1993 through 2021 and beyond.
Engineering firsts established by Briggs & Riley include the patented Outsider®handle design. With no trolley handle bars inside the bag, travelers get a flat packing area inside the case for more capacity and wrinkle-free clothing. We also introduced the NXpandable®system, which provided zipper-less one-touch rigid bag expansion as well as the first checkpoint-friendly SpeedThru™laptop bags in 2008. Our most recent breakthrough is considered to be the patented CX expansion compression system, allowing bags to expand up to 33% then compress down to original size. In fact, we at Briggs & Riley hold multiple patents designed to make travel simpler.
It’s our legacy of innovative thinking like this—never for innovation’s sake—that ultimately sets Briggs & Riley apart.
Testing Standards
At Briggs & Riley, we set the performance standards by which all other luggage is measured. We rigorously test our bags to ensure they can keep up with you on the road, no matter where you go, for a lifetime. If a bag doesn’t hold up, it’s back to the drawing board. That’s because every single piece we create is designed and engineered for the realities of travel.